FAQ | Revlo

What is Revlo, and how does it work?

Revlo provides smart telematics, rewards, and tracking solutions for individuals, businesses, fleets, and insurers. Our products help improve driver behavior, optimize fleet management, and track valuable assets—all with a seamless, data-driven approach.

Who can use Revlo?

Revlo is designed for: ✔ Individuals & families (safe driving, vehicle tracking). ✔ Insurers (usage-based pricing, risk reduction). ✔ Fleet managers (vehicle tracking, driver behavior insights). ✔ Employers (workforce mobility & safety). ✔ Logistics & asset tracking companies (real-time monitoring).

Do I need any hardware to use Revlo?

No! Revlo Drive and Revlo Rewards work entirely through a mobile app. If you want vehicle tracking (Revlo Track), you can use existing tracking devices or connect new ones.

Does Revlo work outside of South Africa?

Yes! Revlo supports global tracking and fleet solutions. However, insurance-specific features may vary based on region.

What pricing models does Revlo offer?

We offer four flexible pricing options: Pay-As-You-Go (No commitment, pay per active user/vehicle/asset monthly.) Prepaid Subscription (Fixed cost, billed monthly or annually at a discount.) API Pricing (Pay per API call for integrations.) Enterprise Custom Plans (Bulk pricing for large businesses.)

How does volume-based pricing work?

Revlo offers tiered pricing, meaning the more users/vehicles/assets you add, the lower the per-unit cost. You can view the exact pricing breakdown on our calculator.

Do I get a discount if I pay annually?

Yes! Annual subscriptions come with a 15% discount.

What happens if I exceed my API usage limits?

If you exceed your plan’s API limits, you’ll be billed for additional API calls at the overage rate. You can upgrade to a higher volume plan anytime.

Can I cancel or change my plan?

Yes! You can cancel or modify your plan at any time from your Revlo dashboard.

How does Revlo Drive track my driving behavior?

Revlo Drive uses smartphone sensors (GPS, accelerometer, gyroscope) to detect speeding, braking, cornering, and distractions.

Can I use Revlo Drive for my entire fleet?

Yes! Fleet managers can monitor all drivers from the Revlo dashboard.

How do rewards work?

Drivers earn points for safe habits, which can be redeemed for real-world rewards.

Can businesses customize their rewards program?

Yes! Employers and insurers can set custom incentives and gamify performance tracking

How does Revlo Fleet help businesses?

It provides real-time GPS tracking, driver behavior insights, and fleet optimization tools to reduce accidents and fuel costs.

Can I integrate Revlo Fleet with my existing fleet system?

Yes! Revlo Fleet offers API integrations for enterprise fleet management systems.

What types of assets can I track with Revlo Track?

You can track vehicles, shipments, equipment, and high-value assets using existing GPS devices or by connecting new ones.

Does Revlo Track require an internet connection?

Yes! Live tracking requires a mobile network or Wi-Fi connection.

Does Revlo provide an API for developers?

Yes! Revlo offers a fully documented API for insurers, fleet operators, and enterprises.

Where can I find the API documentation?

How do I get an API key?

You can request an API key via your Revlo dashboard or by contacting our support team.

What happens if I violate the Terms of Service?

Accounts in violation of Revlo’s policies may be restricted or suspended.

What data does Revlo collect, and how is it used?

We collect only the data necessary for tracking & reporting, and your data remains private and secure.

I forgot my password. How do I reset it?

Click “Forgot Password” on the login page to reset your credentials.

My app isn’t working correctly. What should I do?

Try restarting your app, checking your internet connection, or updating to the latest version.

How can I contact support?

You can reach us via live chat, email, or phone.

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